Today’s IT leaders face unprecedented challenges. Traditional operating models no longer deliver the agility and efficiency required for competitive advantage.
Organizations struggle with:
Windsor Group’s IT consulting services encompass the complete technology lifecycle, from initial strategy development through implementation and ongoing optimization. Our proven methodologies and deep industry relationships enable us to deliver results that matter to your business.
Our strategic sourcing consultants guide organizations through the entire sourcing lifecycle, defining new opportunities for IT and business improvement. Using our proven WG Forward methodology (developed and refined over 35 years), we help you achieve optimal sourcing decisions in extremely fast timelines.
Some of our key capabilities include:
Situation & opportunity analysis using data-driven baselines
Solution recommendation & validation through industry best practices
Provider selection with comprehensive vendor vetting
Transition planning and contract negotiations
Master Services Agreement and SOW development
We help organizations transform IT service areas into modern, agile functions powered by industry-leading service providers. Our transformation services cover the full spectrum of technology areas, such as:
Data Center & Disaster Recovery: Transform data center management into cost- effective value drivers while minimizing risks and enhancing business continuity.
Network & Security: Implement managed services that lower costs, reduce complexity, and provide round-the-clock monitoring for optimal security and performance.
Compute & Storage: Adopt efficient, cost-effective solutions that align with your digital business strategy, from simple storage plans to complete cloud-based infrastructures.
End-User Support: Deploy solutions that provide fast, efficient support across all platforms and devices, including 24/7 service desk support.
Application Management Services (AMS): Optimize Software-as-a-Service platforms, ERP, CMS, CRM systems, and more to align IT solutions with strategic business objectives.
Business Process Services: Leverage AI and advanced technologies to transform front & back office processes into lean, efficient operations.
Current State Analysis with detailed cost and service benchmarks
IT Service Profile (ITPSM) for comprehensive service mapping
IT Service Expense Dashboard (ITXSM) for ongoing monitoring and optimization
Extensive vendor due diligence and reference checks
Master Services Agreement and SOW development
Service Level Agreement creation and optimization
Detailed transition planning with HR and Legal coordination
Ongoing governance framework establishment
Real-time comparison to marketplace solutions
Validation workshops with solution refinement
Total Cost of Ownership (TCO) analysis and ROI projections
Business case development for strategic decision-making
Data center utilization optimization and cloud migration strategies
Infrastructure modernization planning and execution
Business case development for technical debt reduction
Partner selection for infrastructure transformation
Our 30-day optimization engagements deliver immediate value through systematic analysis and actionable recommendations for cost reduction and service improvement.
Our process consists of the following six phases:
1 - Inform: Kickoff meetings to align objectives and expectations
2 - Receive: Comprehensive data collection including contracts, budgets, and organizational charts
3 - Review: Baseline, services, staffing, and contracts assessments with SWOT analysis
4 - Interview: In-depth discussions with CIO, infrastructure, applications, and financial executives
5 - Produce: Detailed dashboards, financial analysis, and actionable recommendations
6 - Present: Clear roadmap presentation for optimization and growth
For Clients:
Cost analysis and optimization recommendations
Pro forma evaluations comparing planned vs. actual results
Governance model analysis and enhancement recommendations
For System Integrators:
Contract health reviews to strengthen client relationships
Financial performance analysis and strategy adjustments
Partnership optimization recommendations
Our WG Forward approach, refined over 35 years, delivers optimal results in fast environments through our iterative Collect, Analyze, and Select process.
Extensive partnerships with leading IT service providers enable us to identify the best-fit solutions for your specific needs.
Our unique pricing model aligns our success with your outcomes, ensuring maximum value delivery.
As a focused firm, we provide personalized service and innovative solutions that larger consulting firms cannot match.
Our team’s experience on both client and vendor sides provides unique insights into successful partnership development.
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